After a year’s diligent efforts, FSCPH has now achieved certification according to the international ISO 9001 standard. It documents and ensures that our consulting services are of high, consistent quality for the benefit of both our Customers and our employees.
Despite the COVID-19 situation across the country, FSCPH employees and management were audited in January 2021 by the accredited certification company Bureau Veritas in 2 rounds: Initial Audit and the Main Verification.
After the audit sessions in January, Bureau Veritas then acknowledged the 20. April 2021 with the official certificate documenting that FSCPH meets the comprehensive requirements and framework required to achieve an ISO 9001 certification.
The ISO 9001 certification is carried out in collaboration with ISO 9001-advisor Marit Beck Jørgensen from MaritBeck and Erhvervshus Midtjylland, and is a preliminary culmination of a great work effort for a strengthened quality, and the fulfillment of an ambitious goal of which we are very proud.
Briefly about ISO 9001:
ISO 9001 is a quality management system that is recognized worldwide, and for many will be synonymous with quality, effective management and documentation, as well as a structured and recognized tool in the dialogue with the Customer. Experience shows that ISO 9001 ensures improved quality in products and services, and that certified companies achieve better management of internal work processes. At the same time, the standard ensures that we constantly focus on creating improvements, among other things through openness and systematics, both internally and in collaboration with our external partners.
ISO 9001 sets requirements for the entire process for consulting: From the Customer approaches with a task or assignment, over matching expectations, implementation and quality assurance of the product for delivery and publication. In particular, there is a strong focus on Customer requirements and satisfaction and on documentation of all workflows, and the system specifies both the requirements for implementing new work processes and for ongoing maintenance and improvement of the company’s quality management of the consulting activities.